Titan - Learning management system
Taitan
Web & UI/UX
Design & Branding
Creative Process & Workflow
Service Design
[Introduction]
A well-structured learning management system (LMS) is essential for companies investing in employee growth and development. However, most LMS platforms fail to personalize learning experiences, often providing a one-size-fits-all approach that lacks engagement. Employees struggle to find relevant courses, managers lack visibility into team progress, and HR teams face challenges in tracking company-wide learning outcomes.
Titan LMS was designed to solve these problems within an enterprise environment, helping organizations streamline onboarding, and personalized learning paths, and track employee growth effectively. It empowers employees with role-specific course recommendations, performance tracking, and learning incentives while enabling managers to set learning goals, assign courses, and recognize employee achievements.
My Role
As a UX Designer, I contributed to various aspects of the project, including:
Design QA & Consistency – Ensuring the team followed unified design guidelines.
Dashboard & Core Screens – Creating an intuitive learning and tracking experience.
Common Landing Page – Collaborating across teams to build a shared entry point.
Cross-Team Collaboration – Working with researchers, content strategists, and developers.
[Description]
Understanding the Problem
The Challenge
Through research and stakeholder discussions, we identified key pain points in traditional LMS solutions used in enterprises:
1. Lack of Personalization
Most LMS platforms treat employees the same, providing a generic course catalog. Employees struggle to find learning materials that align with their job roles and career aspirations.
2. Limited Visibility for Managers & HR
Managers and HR teams lack an effective way to track team learning progress, assign relevant courses, and set performance goals.
3. Low Employee Engagement
Employees often feel disconnected from learning initiatives without a structured reward system or progress tracking.
4. Fragmented Learning & Company Knowledge
Beyond courses, employees also need onboarding materials, company values, and policies integrated into a single platform for a unified learning experience.
Research & Discovery
We conducted interviews and surveys with HR teams, managers, and employees across various roles to understand how they engage with learning platforms.
Key Research Insights
Employees prefer curated learning paths based on their job roles and career progression.
Managers need a centralized dashboard to track learning milestones and assign new goals.
A reward system ( 🎓 points) could increase engagement by providing incentives for learning.
A structured onboarding journey would help new hires adapt faster.
Competitive Analysis
We examined existing platforms such as Workday Learning, Cornerstone, and SAP SuccessFactors, identifying areas where Titan LMS could offer a more seamless, engaging, and personalized experience.
Ideation & Early Concepts
With the research insights, we began structuring the learning journey for different user roles within Titan LMS.
User Flows & Information Architecture
We mapped out the core experiences for:
Employees: Personalized course recommendations, progress tracking, earning and redeeming learning points.
Managers: Monitoring team progress, assigning learning goals, and recognizing achievements.
HR/Admins: Overseeing company-wide learning initiatives, managing onboarding flows, and generating reports.
Final Design & Experience
After multiple iterations, Titan LMS evolved into a scalable, engaging, and personalized learning ecosystem.
Key Features
Role-Based Learning Paths
Employees receive course recommendations based on their job role, helping them grow in their field.
Manager Dashboard & Goal Tracking
Managers can assign learning goals, monitor team progress, and provide feedback.
Learning Points & Incentives
Employees earn points for completing courses, which can be redeemed for rewards or professional recognition.
Company Knowledge Hub
New hires can access Titan’s history, mission, and policies in one place.
Impact & Results
Following usability testing and stakeholder reviews, Titan LMS successfully enhanced enterprise learning engagement.
Personalized Learning Increased Engagement: Employees were 40% more likely to complete courses tailored to their job roles.
Managers Had Greater Visibility: Performance tracking tools led to a 25% improvement in team learning completion rates.
Gamification Boosted Motivation: Employees who earned learning points were 30% more likely to take additional courses.
Key Learnings & Reflections
Personalization is Key: A structured role-based learning path significantly improves engagement.
Positive Reinforcement Works: Learning points & goal-setting helped drive continuous learning habits.
Cross-Team Collaboration is Essential: Working with HR, developers, and content strategists ensured a well-rounded user experience.
Conclusion
Titan LMS transformed enterprise learning by offering a personalized, engaging, and structured approach to employee growth. By integrating role-based learning, progress tracking, and gamification, we created a seamless learning experience that aligned business goals with employee development.
Presentation - complete research and findings
